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Discussion Starter #1
Well after 5.5 hours at the stealership, I finally drove my new Cube home. No detail, false advertising, fraud and an IOU for the owner's manual. Hopefully the Cube experience gets better from here!
 

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wtf? seriously? i wouldn't have taken delivery if it was in that condition. the Cube is nice and all, but c'mon! it's a friggin cube, not a skyline! if they really wanted your business they bend over assbackwards to take care of you. bring that sucker back (if they'll take it) and get the car YOU want. They should've given you a fat ass DISCOUNT for taking theirs. It's not like you couldn't drive or simply call other stealerships to get what's coming in. dealers are starting to charge msrp around here. you could prolly even get it close to invoice these days.

that's not the way you want to start your relationship with the car. that sucks.
 

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I agree with elDizzle! Not a way to start with a Cube!

My dealer went out of their way to find the Cube I wanted and didn't charge me for a delivery fee when they got it from the other dealer that had it.

Good luck with what ever you do, I would have personally held out for what you wanted, or if the other dealership wasn't too far away, I would have gone there to get it.

Keep us updated!
-Gren
 

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My purchasing experience was a NIGHTMARE... so I can relate a bit. Personally, I wouldn't have settled for a color that I didn't want.
 

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Discussion Starter #5
Thank you for the kind words. Some might think this is my fault because I did not walk away, but most of the promises only vanished at the last minute. At that point, they had already signed over the title to my trade, completed the finance stuff, etc.

I did not want to leave the Cube there overnight for fear they would mess something up... no point in leaving my car with dishonest people. I did not trust them at all by now.

Oh yeah, another last minute thing. An $899 fee showed up on the agreement. Seems they like to tack on a snake oil wax treatment to every sale... I told them I didn't want this, and they said I agreed to it when I agreed to buy the car (because they include it on every sale). I really wanted to kill someone at that point but I was low on blood sugar from their delays and it was almost midnight. They said I had to at least pay half, which I did. At least the car will be protected.

This may just be the worst day of my life. I need to stop thinking about it :(
 

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You should have walked out..If you have problems in sales..what will happen in service. You should have agreed to a price and say"no added fees" If they still want to charge bogus added profit :mad: :mad: :mad: :mad: :mad: .........LEAVE !!!!!!!!!!!!!
 

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WHat dealership was it, so we (and any future shoppers) can avoid it like the plague ...
 

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i know exactly how you feel man. I just bought my cube on monday and i spent a good 3-4 hours there. it was my first time buying a brand new car.

too bad you dealt with a crappy dealer. my guys actually helped me out a TON and it helped big time that they deal with my credit union (who financed my previous car). ended up getting mine for $14,200 with the interior package and random little thingies like the shag-dash and door-bungies.

definitely go back and see what they can do for you man.
 

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Discussion Starter #9
MDracer76 said:
WHat dealership was it, so we (and any future shoppers) can avoid it like the plague ...
I would be hesitant to post this publicly for fear of a lawsuit (they could claim I affected their potential income earnings). The dealer is located just outside Lexington, KY. Sorry I cannot be more specific.
 

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They can't sue you for word of mouth. Now if you were putting money into lowering teir sales, they might have a point. But just telling people not to shop there based on your experience is completely legal. Nothing they can do about it.
 

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Discussion Starter #11
KeychainDan said:
They can't sue you for word of mouth. Now if you were putting money into lowering teir sales, they might have a point. But just telling people not to shop there based on your experience is completely legal. Nothing they can do about it.
A few years back when I had a pyscho ex spreading terrible lies about me (now there is a HOLE other thread, ha!), I consulted an attorney. He said that courts only really care about monetary loss, not personal losses. All someone has to say is that your libel caused monetary damages & you have a solid case. Perhaps this wasy terribly incorrect legal advice??? I am not sure I'd want to chance it.

But like I said, if you're ever just outside of Lexington KY... be careful who you shop with!
 

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Here's the key, if you are spreading LIES bout your experience, they might have a case. All you are doing is giving your testimony of what your experience was like, they can't do much about that except say you were lying. If you want to avoid issues, more power to you. Just wanted to point out that they cannot sue you for speaking your mind on buying with them.
 

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If this was a Nissan dealer, why not complain to Nissan directly? This sort of crap negatively affects opinion about NISSAN, never mind the scumbag dealer. Get Nissan to do your dirty work for you . . .
 

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Discussion Starter #14
Milo said:
If this was a Nissan dealer, why not complain to Nissan directly? This sort of crap negatively affects opinion about NISSAN, never mind the scumbag dealer. Get Nissan to do your dirty work for you . . .
Have you ever called Nissan directly? They don't seem to care.
 

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sorry about your awful experience :( i would definitely call nissan and tell them what happened , followed with a letter or email, get the names of the dealership staff, and when you call nissan get their names as well. don't let them get away with crap like that, go to the top at nissan not just customer service, ask to speak to the manager. when good service is provided they should know, and when poor service is given they should know that as well, and good business people will try and make things right for you. i had a major incident with our huge insurance co. years ago, i was talked down to and there was a bit of racist suggestions, boy was i pissed :mad: long story short i sought out the president of the company and was treated with respect and the matter was dealt with in my favour, what a fight, but i didn't give in. you are a customer giving them your business $$$$ anyways good luck to you....
 

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Discussion Starter #17
Unbelievable! The required "paint protection" package that I was forced to pay extra for... it isn't even there!!!

Yesterday I noticed the car had never even been detailed. You could clearly see the residue left over from the protective shipping wraps that they apply at the factory.

Raped. They didn't even kiss me...
 

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seriously its time to get a lawyer dude, seriously get your $$ back ... call the General manager for the area and tell then that you are about to start legal procedings. and then call the Legal department for Nissan. That is unnacceptable.
 

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Discussion Starter #19
fejus said:
seriously its time to get a lawyer dude, seriously get your $$ back ... call the General manager for the area and tell then that you are about to start legal procedings. and then call the Legal department for Nissan. That is unnacceptable.
The dealership is not responding to my emails. I gave up on calling since they just say "come on in!" and nothing gets resolved in person.

I just sent a message through the Nissan web site. I'll give them a day before contacting someone... I guess the the district attorney? No idea where to begin.
 

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if you or any of your friends have a family lawyer he/she can point you in the right direction . Honestly about 90% of stuff is fixed when the dealer gets the letter from the lawyer that a case is beeing filed against them.
 
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