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Discussion Starter #1
One of the reasons I got the SL instead of the S was for bluetooth connectivity. And since July 13 when I got my SL, I was able to enjoy handsfree calling with my Nokia E65 without problems (actually my phone would sometimes freeze if I was turning the engine on/off while running errands but I just thought that was because the E65 is not one of the "Nissan approved" phones). But as of yesterday I have had ZERO bluetooth connectivity. My phone is simply unable to connect anymore. The car system says no phones are paired. I tried re-pairing, which worked, but as soon as the system says "Do you want a custom ring tone?" and I reply (yes or no), the system closes and my phone is still not connected. Tried my wife's E65, still no success. Tried my Samsung Blackjack, again no success. Went to the dealer and the service guy tried his LG phone, same problem. Now my dealer says I have to bring the car in for service but I am wondering what the hell is going on. My only explanation is that I cancelled my XM radio trial on October 12. But how can XM radio subscription affect bluetooth? Makes no sense at all.
 

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I, too, have an SL bought within days of yours. I, too, have recently had to subscribe to XM after the free 90 day service ended. We have two non-approved bluetooth phones paired to the system; however, we've had no problems.

Personally, I'd tried disconnecting the Cube's battery for a couple of minutes to give everything a hard reset and try pairing again.
 

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Discussion Starter #3
fotomoto said:
Personally, I'd tried disconnecting the Cube's battery for a couple of minutes to give everything a hard reset and try pairing again.
I just disconnected the battery and then tried. Now I can't even get the bluetooth to come on. Pressing on the steering controls doesn't do anything. My phone cannot find any bluetooth devices to connect to either. So I guess my bluetooth really got fried somehow.
 

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takawira said:
I just disconnected the battery and then tried. Now I can't even get the bluetooth to come on. Pressing on the steering controls doesn't do anything. My phone cannot find any bluetooth devices to connect to either. So I guess my bluetooth really got fried somehow.
Are you saying that even the menu selection (help, voice recorder, etc.,) isn't available either when you push the steering wheel phone button?
 

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Discussion Starter #5
Yes, I m saying there is ZERO activity with bluetooth. It's as if I don't have it in my car. The steering wheel controls cannot turn it on at all.
 

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takawira said:
Yes, I m saying there is ZERO activity with bluetooth. It's as if I don't have it in my car. The steering wheel controls cannot turn it on at all.
Why don't you stop mucking about with it and take into your dealer for a warranty check?
They should know more about it.
You surely have a warranty coverage don't you.
That's what the dealer is there for and that is what I'd do.
I would not disconnect the battery either,that is the dealers job!
Cheers.
 

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CubeLuvIt said:
Why don't you stop mucking about with it and take into your dealer for a warranty check?
Not speaking for takawira but if I can find out a simple fix that saves me the hassle of a trip(s) to the dealer, it's worth checking into. The window auto down/up reset is one such simple fix I found out through this nice website.

Having said that, I think takawira's system is beyond a simple DIY fix and needs to visit the dealership.

My 2 cents.
 

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I would see a dealer regarding this. look at the FSM on this site first. You may not make hide nor hair of it, but check to see.

It's possible that a small fuse is blown going to the "TEL adapter unit" or that it may be malfunctioning. Either way, your radio does not seem to see it anymore and think that there is telephone adapter present.
 

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Discussion Starter #9
So, after a week in the shop, my SL is back. They had to replace the whole bluetooth module. Not sure if I will be billed for this yet, but they said they are talking to Nissan to see if my warranty covered this. Now I am no longer interested in using my Nokia E65 and I am switching back to the Samsung Blackjack (which is approved by Nissan to use in the Cube). I hope others who are using non-approved phones will do the same.
 

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Is Nissan implying that by using a non approved cell phone you damaged the Cube’s Bluetooth system?

I’m certainly not a connectivity expert but I have a hard time understanding how that could happen. I would think either the Bluetooth system recognizes your phone or it doesn’t. How could using a non approved phone damage it?

takawira said:
So, after a week in the shop, my SL is back. They had to replace the whole bluetooth module. Not sure if I will be billed for this yet, but they said they are talking to Nissan to see if my warranty covered this. Now I am no longer interested in using my Nokia E65 and I am switching back to the Samsung Blackjack (which is approved by Nissan to use in the Cube). I hope others who are using non-approved phones will do the same.
 

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AGCube said:
I’m certainly not a connectivity expert but I have a hard time understanding how that could happen. I would think either the Bluetooth system recognizes your phone or it doesn’t. How could using a non approved phone damage it?
Jokingly: I envision the Nissan engineers testing a new cellphone with goggles and ear muffs on hunkered down behind a blast wall with the Cube on the other side. The Cube is shivering with a tiny stream of coolant running out underneath. :D
 

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Discussion Starter #12
AGCube said:
Is Nissan implying that by using a non approved cell phone you damaged the Cube’s Bluetooth system?

I’m certainly not a connectivity expert but I have a hard time understanding how that could happen. I would think either the Bluetooth system recognizes your phone or it doesn’t. How could using a non approved phone damage it?

takawira said:
So, after a week in the shop, my SL is back. They had to replace the whole bluetooth module. Not sure if I will be billed for this yet, but they said they are talking to Nissan to see if my warranty covered this. Now I am no longer interested in using my Nokia E65 and I am switching back to the Samsung Blackjack (which is approved by Nissan to use in the Cube). I hope others who are using non-approved phones will do the same.
Well, they have not said that my E65 killed the module. It's only that this is the first time that anyone has ever brought in a nissan (all types of nissans) in which the bluetooth module has completely died and they have to replace it, so they don't know how the warranty coverage is assessed. They will find out if I have to pay for the fix or not. My dealer is the Autobarn (and they are a major Nissan dealer here in Illinois), so for them to have never had the same problem is a bit of a mystery. I actually think that my bluetooth module may have been busted from the beginning because it always had a hard time hearing my commands (but now it hears everything I say, even when I am talking with my head bowed down) and I noticed that I always had an exclamation mark on top of the bluetooth symbol on the radio display, which is now gone. I thought that exclamation point was a microphone symbol or something to indicate that my mic is on so I ignored it, but I guess it was a warning that something is not right. I have checked to manual for any reference to the symbols that should appear in the radio display, but so far I cannot say for sure. All the manual says is something about Time, RDS, CD info, iPOD info, and XM info. They don't even mention the bluetooth symbol that I see in the display.
 

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Well, they have not said that my E65 killed the module. It's only that this is the first time that anyone has ever brought in a nissan (all types of nissans) in which the bluetooth module has completely died and they have to replace it, so they don't know how the warranty coverage is assessed. They will find out if I have to pay for the fix or not. My dealer is the Autobarn

[/quote]

Out of the many modules that are made there are bound to be failures that slip by.
There is always a first.
Sorry it had to be you.
There should be no question regards who is responsible and your warranty should cover what is a failure of the
module.
How could you possibly damage it?
Did you poke it with a screwdriver? ;)
You should certainly not have to pay for the cost of the replacement and fix.
I don't know why they even have to assess anything.
It is blatantly obvious who is at fault and NISSAN should cover it.
Fight for your rights and don't let them get away with it. :mad:
I would go to the top if they tried it on me.
To keep your goodwill with Autobahn and other customers they should be no question.

Here endeth the first lesson of today's sermon ;D

Cheers.
 

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Here begineth the second lesson and a post script.

I quoteth from my 2009 Nissan Cube sale brochure.

"No-nonsense Warranty"

Every 2009 Nissan IS covered by a 3year/60,000 KM COMPREHENSIVE NEW VEHICLE WARRANTY !!

I would quote this to your dealer if needs be.

I wont list the other warranties but at the end they do mention this......
"As a Nissan owner,you'll also receive a 3 year Roadside Assistance program available to you 24 hours a day".

Cheers.
 

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OK I am going to speak from another side of the table here.

An wireless device as such can cause no damage to another wireless device. Now that is not to say that someone cannot hyjack or add a virus to do such, If your phone has not been manipulated then problem ZERO.

I have noticed at time the blue tooth logo disappears from the display and I do not know why. My blackberry being a company phone has the blue tooth disabled so no such luck there.
 
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